Odoo Support and ISO 9001 Quality Management
ISO 9001 Certified Software does not exist. ISO 9001 is the only certifiable standard, but the certification concerns its quality management processes and not its tools or software usage. ISO 9001 depends on several quality management principles that include customer focus, motivation, and implication of excellent management, the process approach, and improvement methodologies. Using ISO 9001 ensures a consistent and quality product & service assurance, bringing tremendous business benefits, including profitability. QMP1 Customer Focus Success is achievable when a business can attract and retain customers and other interested parties. Every aspect of customer interaction is a gateway for more opportunities for customer value. Odoo provides the tools to help understand customer requirements and recommend the following: Use helpdesk application to open communications channels with customers and live chat application to engage customers with extensive prospects. Use customer rating ...